Terms of service
Effective date: 7 August 2025
This website is operated by AgroBiogel GmbH, Königstetter Straße 128–134, 3430 Tulln an der Donau, Austria (“we”, “us” or “our”). By accessing our website and/or purchasing our products through this platform, you agree to be bound by the following Terms and Conditions in their current version. These terms apply to all users of the website, regardless of whether they are simply browsing or making purchases.
Our online store is hosted on the Shopify Inc. platform, which provides the technical infrastructure for us to offer our products and services online.
1. Eligibility and Use
By using this website, you confirm that you are of legal age in your country of residence or that you have obtained consent from your parent or guardian for any minors using the site under your responsibility. Use of our products or services for unlawful or unauthorised purposes is prohibited, as is the transmission of malicious code such as viruses or worms. Any violation of these terms may result in immediate termination of access.
2. General Rules of Use
We reserve the right to refuse service to anyone for any reason at any time. Content you transmit to us (excluding payment information) may be transferred unencrypted when technically required, for example to adapt to different networks. Credit card information is always encrypted during transmission.
Without our express written consent, you may not copy, resell, reproduce or otherwise exploit any part of our services, the use of our services or access to them.
3. Content Accuracy and Updates
We strive to keep our content accurate and up-to-date but make no guarantee as to its completeness or accuracy. The information provided on our website is for general purposes only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate or more current sources. We are not obliged to continuously update the content.
4. Changes to Services and Prices
Product prices may change at any time without prior notice. We reserve the right to modify, suspend or discontinue products, services or parts of our offering at any time without liability for compensation.
5. Products and Services
Certain products or services may be available exclusively online and may be subject to quantity or delivery restrictions. Colours and product images may vary depending on your screen settings. We reserve the right to refuse orders from certain persons or regions and to limit quantities. Returns and exchanges are subject to our Withdrawal and Return Policy.
6. Orders and Account Information
We reserve the right to refuse any order or limit quantities per customer, household or order. Changes or cancellations will be communicated where possible by email or phone. You agree to provide current, complete and accurate purchase and account information, and to update it promptly so we can complete your transactions and contact you as needed.
7. Third-Party Tools and Links
Our website may offer tools or content provided by third parties over which we have no control. Your use of such offerings is at your own risk and subject to the terms of the respective third-party providers. We are not liable for any damages resulting from the use of external websites, tools or content.
8. User Content
If you send us comments, ideas or other content, you grant us a perpetual, non-exclusive, royalty-free right to use, publish, adapt and edit such content. You warrant that your submissions do not infringe the rights of third parties and are free of harmful or unlawful elements.
9. Privacy
The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.
10. Errors and Corrections
Despite careful checks, errors in product information, prices or availability may occur. We reserve the right to correct such errors and cancel orders based on incorrect information at any time.
11. Prohibited Uses
You may not use our website or its content for unlawful, discriminatory, misleading, harmful or security-compromising purposes, to collect personal data of others without consent, or to circumvent security features.
12. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that our services will be uninterrupted, secure or error-free. All services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we are not liable for indirect or consequential damages, loss of profit, loss of data or similar losses arising from the use or inability to use our services or products.
13. Indemnification
You agree to indemnify and hold us harmless from any third-party claims arising from your use of our services or your breach of these Terms and Conditions.
14. Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, this will not affect the validity and enforceability of the remaining provisions.
15. Termination
These Terms remain in effect until terminated by either party. You may terminate them at any time by notifying us that you no longer wish to use our services. We may terminate your access without notice if you breach these Terms.
16. Governing Law
These Terms and any separate agreements for the provision of our services are governed exclusively by Austrian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
17. Changes to the Terms
We may update or amend these Terms at any time. The current version published on our website shall apply. Continued use of our website after any changes constitutes acceptance of the updated Terms.
18. Contact
Questions regarding these Terms should be directed to:
AgroBiogel GmbH
Königstetter Straße 128–134
3430 Tulln an der Donau, Austria
Email: office@agrobiogel.com
Phone: +43 664 420 2158
Company registration number: 548577 g
VAT number: ATU 76442878
