Shipping policy
Delivery Area
We deliver exclusively within Austria.
For orders from other countries please order our product via the following Amazon link:
Delivery Times
Within Austria, your order will usually arrive within 2–5 working days.
There will be no shipping during the holidays (December 23, 2025 - January 6, 2026). Orders received during this period will be processed again starting January 7 and shipped as quickly as possible.
Shipping Costs within Austria
Shipping is free of charge.
Large Orders
For orders with a total weight exceeding 50 kg, we offer customised shipping solutions. RETENTIS® is also available in 20 kg bags and in big bags (500–750 kg). Please send your enquiry to office@agrobiogel.com.
International Shipping (on request)
If you require delivery outside Austria, please contact us at office@agrobiogel.com. For orders from other countries, we recommend using our Amazon store where available:
Note for Non-EU Shipments
For deliveries to non-EU countries, additional charges such as customs duties, import taxes, or other fees may apply. These are levied by the respective country and cannot be covered or reimbursed by us.
